Committed to Our Communities

Fraud Alerts


The HeartBleed Bug has been a hot topic in the news this week.  The heartbleed bug is basically a vulnerability in a popular OpenSSL cryptographic software library.  Many websites using the OpenSSL authentication program are vulnerable to a hack that allows criminals to extract random information from the affect web servers.  One report listed that approximately 66% of all websites use the OpenSSL certificate and may be affected.

Our websites received a patch within hours of the announcement.  The security update was successfully applied.

We strongly encourage our customers to change their passwords regularly.  Now would be a good time to strengthen your passwords to include letters, numbers and symbols.  Changing the passwords to you online accounts quickly deters hackers for targeting your information and is an easy way to protect yourself.

To change your password on Internet Banking, log on to your account.  Select “services” and then “change password” from the left menu bar.

Don’t forget other important sites, such as your credit card account, your investment accounts and any other important health, email, wealth or online shopping accounts you may have.

Changing your password is an easy way to protect yourself from the HeartBleed Bug and other criminal internet activity.


The retailer, Target, has reported it has encountered a breach affecting the security of debit and credit cards used in stores between 11/27/2013 and 12/15/2013. We have taken precautionary measures and will be contacting customers via mail.  
If you see fraudulent activity on your accounts or would like additional information, please contact City State Bank at (515) 981-4234.

As always, City State Bank will continuously assisst in protecting your accounts and identity.
City State Bank would like to remind its customers that we will NEVER contact you by text, email, telephone, mail, etc. or ask for private information.
There have been recent reports of fraudulent text messages from City State Bank stating your card has been deactivated and to call a specified phone# to reactivate.

City State Bank would like to remind its customers that we will NEVER contact you by text, email, telephone, mail, etc. asking for private information. It is also important to realize that your account information at City State Bank has NOT been breached. Phishing scams are fraudulent ways of trying to obtain information from the customer.
2/1/2011 There have been recent reports of automated phone calls being received stating that your ATM/Debit card has been blocked because of suspicious activity and to return a call to reactivate the card.