Committed to Our Communities

Identity Theft

If you feel that you have been the victim of identity theft or fraud, please contact City State Bank's Compliance Officer at 515-981-4234 as soon as possible.

Learn how to protect yourself from online fraud and identity theft at the following government websites:

  • Federal Trade Commission's (FTC) Privacy, Identity, & Online Security
  • FTC - Identity Theft
  • FTC - Annual Credit Report


    Additional Tips

    1. City State Bank does not contact customers through email or cell phone text messages, never reply to or click on links in any email claiming to come from City State Bank.  This type of fraud is also known as phishing.
    2. If you receive a phone call from anyone claiming to be a representative of City State Bank, be sure it is a banker you are familiar with before giving confidential information.   If you are unsure, ask what location the representative is calling from, hang-up the phone and call the representative back.